Privacy Policy | Zerra Gems

1. Information We Collect

At Zerra Gems, we collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our luxury pieces, when you participate in activities on the website, or otherwise when you contact us.

Name and Contact Data (Email address, Phone number).
Budget preferences and jewellery interests.
Billing and Shipping addresses for purchases.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

To send administrative information to you.
To fulfill and manage your orders and bespoke requests.
To send you marketing and promotional communications (if you have opted in).

3. Marketing Communications

By opting in to our marketing communications via the enquiry form, you agree to receive promotional messages via RCS, WhatsApp, email, or SMS. You can opt-out of our marketing emails at any time by clicking the unsubscribe link.

4. Contact Us

If you have questions or comments about this policy, you may email us at contact@ZerraGems.shop or by post to:

Zerra Gems
123 Luxury Avenue, Diamond District, NY